This privacy statement sets out how Valuing People’s Heritage & Nature will store and use information relating to you. This applies to the entire web site. Valuing People’s Heritage & Nature is committed to respect your privacy.
When you use this site and have not advised us to the contrary, you are agreeing that we may use your personal information for the purposes set out in this statement. We collect information from you as you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. When ordering a gift we may also collect information of the person the gift is being delivered. This information is used to personalize your site experience and to allow us to deliver the type of content and product suggestions in which you are most interested in. This allows us to improve our service and respond to your customer service request and promptly process your transactions. We may also use it to administer a contest, promotion, survey or other site features. If you have subscribed to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please unsubscribe to the newsletter. This is done by clicking the “unsubscribe” button at the lower-left of our homepage. Please note that any request to be removed from the newsletter may take up to one week to become effective. Even if you are removed from any such list, if you order online, we will send you an email confirming your order and may need to contact you by phone, email, or regular mail if we have questions about your order.
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
During the ordering process, you will be asked to set up an account and provide an email address and password. An appropriate email address and password must be provided in order to access account information. You are responsible of the secrecy of this password please do not share it with others. If you wish to cancel the password, or if you become aware of any loss, theft or unauthorized use of the password, please contact us.
Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits. These are small files that a site or its service provider transfers to your computer's hard drive through your Web browser only if you allow it. This enables the site's or service provider's systems to recognize your browser, capture and remember information.
Remembering and processing the items in your shopping, helping us understand your preferences based on your site activity, are some of the uses of cookies. This helps us offer better site experiences and tools in the future.
In your browser’s settings you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. Just be aware that if you turn cookies off, you access to many features that make your site experience more efficient and some of our services will not function properly. You can still place orders by contacting us through our sales’ email.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
This Web site is not intended or directed to anyone under the age of 18. We do not sell or ship any items ordered through this Web site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web site only with the involvement of a parent or guardian and should not submit any personal information to us.
We may include third party links on our site to enable you to visit websites of interest easily. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Any information given to them is governed by their privacy policies and we do not have control over this.
Please also review our Terms & Conditions (link) which also govern your use of this website.